![]() ![]() Features available until 30th day if sufficient balance, services automatically renew at expiration. Unlimited talk & text features for direct communications between 2 people others (e.g., conference & chat lines, etc.) may cost extra. roaming and on-network data allotments differ: includes 100MB roaming. T-Mobile Prepaid: Limited time offer subject to change. Fastest: According to Opensignal Awards – USA: 5G User Experience Report April 2021, based on independent analysis of average speeds from mobile measurements recorded during the period Decem– Ma© 2021 Opensignal Limited. Some uses may require certain plan or feature see. *5G: Capable device required coverage not available in some areas. If it's still not working, contact us for help.Close the app, clear it from the recent apps, and then try again.This means that we've run out of phone numbers for that ZIP code.Here are some error messages you may receive using the app and tips to solve them. Your account PIN code, which you set up to complete your order in the T-Mobile Prepaid eSIM App.Your OrderID will display if you encounter an error in the app. Your Prepaid eSIM phone number or your OrderID.To start, you'll need to call us at 1-87 to get a QR code. You lost connection when downloading your eSIM, and it didn't get installed properly on your device.You upgraded your phone and want to transfer your eSIM line of service to your new phone.Sometimes, you may need to replace the eSIM you received through the app. Re-download eSIM after replacing device or master reset If you want to use a phone number from another provider or from another line, contact us to get this started.įor more instructions on how to set up and use your eSIM line after the activation has completed, please visit.Once that's complete, the screen shows your new phone number and lets you view your receipt.Choose which line you want to use as your primary line, then select Continue.Label your cellular plans for easy identification and select Continue.On the "Install Cellular Plan" screen, choose Continue to download and install your eSIM profile.Wait while we set up your T-Mobile service.Enter a new 6-15 digit PIN, confirm it, and select Submit.Review your order to make sure everything looks correct.Enter your credit card information (including the CVC/CCC and billing zip code), then select Next.Review the Service terms, then select Accept if you agree.(Choose See plan details for more information on the plans.) Choose your prepaid plan, then select Next.Make sure your address is correct on the pop-up, then select Confirm.Enter the address for the primary place you'll use T-Mobile service, usually your home, and select Next.If prompted, choose Settings and enable Location Services for the app.(If you already have T-Mobile, you'll need to use a different email address that's not used with a T-Mobile ID.) Enter your email address and select Next.Open the app and review the welcome screen.Download and install T-Mobile Prepaid eSIM app from the Apple App Store. ![]() Simulators are available to show these steps! To activate your iPhone eSIM on another wireless provider or manage eSIM settings, check out our Tutorials.New activations may be completed outside of the US, but the device must register on the T-Mobile network to begin using service.There are no fees to activate an iPhone with an eSIM.(Contact the original provider if you need help.) You either purchased the iPhone from T-Mobile, or else you must first SIM unlock it.You have a data connection, through either Wi-Fi or Cellular.Only available for Apple iPhone XS or newer running iOS 12.1.1 or later.For postpaid accounts, check out T-Mobile eSIM.The app can only activate a T-Mobile prepaid line.The Prepaid eSIM app was built for travelers coming to the U.S., existing T-Mobile customers who want a secondary pre-paid line, and anyone who wants to take the Un-carrier out for a test drive to try out America’s fastest 5G network.*
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